Shipping & Returns
Shipping
We ship across the United States.
- Free standard shipping on orders of $35 or more.
- $4.95 flat-rate standard shipping on orders under $35.
Shipping options and any applicable costs are always shown at checkout before you pay. You’ll receive a confirmation email with tracking as soon as your order ships.
Lost or damaged orders
If your order arrives damaged or goes missing in transit, email Support@MooseTreats.com with your order number and we’ll make it right.
Returns & the Moose Promise
Because Moose Wraps are an edible product, we never ask for physical returns. Instead, every order is covered by our 90-day money-back guarantee: if your dog doesn’t love Moose, email us within 90 days of delivery and we’ll refund your full purchase — open package and all.
To start a refund, email Support@MooseTreats.com with your order number.
Contact
MooseTreats.com
633 W 5th St
ST 2506
Los Angeles CA 90071
PH: 1-877-359-3693 (24/7)
Support@MooseTreats.com